A year ago, Betty and John Haddock were going through a time of transition. “John’s doctor asked him to give up driving because of health reasons,” Betty recalls. The couple was starting to rely more and more on their kids for help. “We got an invitation to a luncheon here, and I remember John saying, ‘Maybe we ought to check this Breeze Park out.’ Everything just fell into place after that.”
Hearing the Haddocks remember their move as just ‘falling into place’ is something from which Ruth Jayne takes great pride. A member of Lutheran Senior Services’ Move-In Resources team, Ruth goes to great lengths to make sure new residents’ first experiences at Breeze Park are as smooth and carefree as they can be.
“Ruth started working before she left our condo after our first meeting,” Betty says. “She was just wonderful. She does so many things you don’t even think about. I was always saying, ‘Well, I didn’t expect this!’”
After helping the Haddocks plot out their new floor plan, Ruth helped them find a moving company and set up interviews with two pre-approved realtors who offer special discounts for new Breeze Park residents. She even worked on their behalf to straighten out a bill problem. “The cable company was giving John a hard time, and Ruth helped get that squared away,” Betty says. “It’s those little things than mean a lot when you’re under stress making a change.”
“When we moved in, she even left us lunch in the refrigerator,” John says. “I give her an A+.”
“One of the great parts of moving into a senior living community is the extra help you get in taking care of the little things so you can focus on what’s most important to you,” Ruth says. “We at LSS Move-In Resources want to make sure that extra help starts long before you set foot in the door. We’re here to make sure your transition to your new lifestyle is as easy as possible.”
To learn more about how LSS Move-In Resources works to ensure our residents’ moves are as smooth and carefree as possible, call our move-in resource specialists at 314.446.2426 or click here to reach us by email.