Finding the Help You Need,
Whenever You Need It.

Navigating the health care system. Keeping up with housework. Getting transportation to the doctors. Balancing a checkbook. Aging can be complicated.

Now more than ever, seniors and their families need help. That’s where LSS Outreach Services comes in. A proud member of the United Way of Greater St. Louis, we can refer you to a wide array of community resources, put you in touch with independent caregivers, help you manage your finances, and even assist you in finding volunteer opportunities.

To get started, call the Aging Answers Line at 314.446.2475, or click one of our services below to find out more.


Click on the names of our programs below to see what we offer.

    LSS Outreach Social Services

    LSS Outreach Social Services helps individuals living at home determine what community resources are available to maintain or improve their independence. Our experienced staff uses their extensive knowledge of senior needs and social agencies to assist you in getting help when you need it.

    To learn more, visit our Outreach Social Services page.

    LSS Geriatric Care Management

    Finding and managing care for an older adult can be a full time job. A growing number of families are turning to Geriatric Care Managers to help them navigate the eldercare system. Our specialists can help your family put a plan into place that can help restore, maintain, or improve your loved one’s quality of life.

    To learn more, visit our Geriatric Care Management page.

    Senior LIFEsteps™

    Making decisions about senior services and housing can be challenging. It’s easier to make choices when you know what you need. A nationally recognized independent assessment program, Senior LIFEsteps gives you a comprehensive look at your abilities with regard to everyday activities.

    To learn more, visit our Senior LIFEsteps page.

    LSS Good Neighbor Program

    A free referral service, the LSS Good Neighbor Program links you with independent caregivers who can provide nonmedical services in your home.

    To learn more, visit our Good Neighbor Program page.

    LSS Volunteer Money Management

    Knowing that your bills are paid and your checkbook is balanced gives you peace of mind. LSS Volunteer Money Management can help you organize your monthly bills, write checks, balance your bank statements, and create a budget. An interfaith partnership with Jewish Family and Children’s Service.

    To learn more, visit our Volunteer Money Management page.

    LSS At Work

    A new corporate eldercare resource program, LSS At Work is designed to help employers provide the tools that employees need to balance job responsibilities with the challenges of caring for an older adult.

    To learn more, visit our LSS At Work page.

    Senior Connections

    Senior Connections pairs volunteers with seniors in need of companionship. Now a part of Lutheran Senior Services, this important community resource makes a world of difference for those coping with isolation in retirement communities, assisted living apartments, and nursing homes.

    To learn more, visit our Senior Connections page.

    Volunteering at LSS

    Through Lutheran Senior Services, service-minded individuals and groups find many opportunities to give of their time and talents. Whether you volunteer for short-term projects or events or choose to volunteer your time on a regular schedule, you have an opportunity to dramatically touch lives.

    To learn more, visit our Volunteering page.

Our People

Our People
LSS Outreach Services is under the leadership of…


Carol Melka
Director of Outreach Services
ph 314.446.2493

The Director of Outreach Services, Carol Melka, joined LSS in 2000 and has over nine years of experience with elder care and community resource planning. She holds a master’s degree in social work with an emphasis in gerontology from the Brown School at Washington University. She also has a Missouri License in Clinical Social Work. She is active on the community advisory committees for Behavioral Health Response and the Arthritis Foundation.